Whitelisting Instructions

Yahoo

To ensure your email alerts are delivered to your Yahoo inbox (not the bulk mail or junk mail folder), you can instruct Yahoo to filter it to your inbox. Here’s how:

  1. Open your Yahoo mailbox.

  2. Click “Help,” the wheel on the far right side next to your name.

  3. Click “Settings.”

  4. Click “Filters.”

  5. Next, click “Add.”

  6. Give the filter a name.

  7. In the top row, labeled “From,” make sure “Contains” is selected in the pull-down menu.

  8. Click in the text box next to that pull-down menu, then enter this address in the “From” line: noreply@palmbeachgroup.com.

  9. At the bottom, where it says “Move the message to:,” select “Inbox” from the pull-down menu.

  10. Click “Save Changes.”

Gmail

If you’re using Google’s Gmail for email, you can ensure that your email is delivered to your inbox by either adding the sending address to your contacts list or by marking any incorrectly filed email as “Not Spam.” Here’s how:

Open the latest issue of the email you want to whitelist.

Click the “More” link. It’s a small gray down arrow next to the date and timestamp on the email, over on the right.

When the extra options are visible, click “Add Sender to Contacts List.”

Alternatively, you can just send an email to noreply@palmbeachgroup.com, and that will add the address to your contacts list automatically.

Even if the email you send doesn’t go through (for whatever reason), the act of sending it does the job of putting the address into your contacts list—and that’s what counts.

If one of your emails has been filtered into the spam folder, you can prevent that from ever happening again:

  • Click on the “Spam” link to open your spam folder.

  • Click on the wrongly-filtered email to open it.

  • Click the “Not Spam” button on the top of the email (right next to “Delete Forever”).

America Online (AOL)

If you’re using AOL, you can ensure that your email alerts are delivered to your inbox by setting your mail controls. Here’s how:

  • Once you’re in your inbox, go to “Options” (under your username on the far right).

  • Select “Mail Settings.”

  • Click “Filters and Alerts.”

  • Click “Create Filter.”

  • Give the filter a name.

  • In the “From” line, enter this address: noreply@palmbeachgroup.com.

Alternatively, you can just send an email to the Palm Beach Research Group “From” address, and that will add us to your “People I Know” list automatically:

  • Open your latest Palm Beach Research Group email.

  • Copy the address in the “From” line, which is noreply@palmbeachgroup.com.

  • A new email window opens with the wrong address in the “Send to” box.

  • Replace the address in the “Send to” box with the one you copied out of the “From” line.

  • Click “Send.”

Even if the email you send doesn’t get through to us (for whatever reason), the act of sending it does the job of putting the Palm Beach Research Group into your “People I Know” list, and that’s what counts.

Outlook 2003

Open any Palm Beach Research Group email, then add the sender or the sender’s domain to your safe list. (Note: If you subscribe to other Agora e-letters, use the “Sender’s Domain” option.)

Find the address in the “From” line of your most recent PBRG essay or issue, and add it to “Personal Contacts” in your Outlook address book, which is: noreply@palmbeachgroup.com.

Open any PBRG email, then select “Mark as Not Junk.”

Earthlink

  • Open your latest PBRG email.

  • Copy the address in the “From” line, which is: noreply@palmbeachgroup.com.

  • Click on “Address Book” (it’s over on the left, below your folders).

  • When your address book opens, click the “Add” button.

  • On the “Add Contact” screen, find the Internet information box.

  • Enter the address you copied from the “From” line into the top email box.

  • Click “Save.”

MSN Version 9

  • Open your latest PBRG email.

  • Copy the address in the “From” line, which is: noreply@palmbeachgroup.com.

  • Click on “Settings: Email | Junk Email” (it’s at the bottom left of the screen, just above “Calendar”).

  • On the “Email Settings” screen, click “Junk Email Guard.”

  • Select “Safe List.”

  • In the space provided under “Add people to the safe list,” enter the address you copied from the “From” line.

  • Click “Add.”

Others

Many popular email programs, including Outlook, Outlook Express, Eudora, and Netscape Mail, do not provide a convenient way for you to whitelist the folks you want to receive email from. If you’re using this sort of email system and you either aren’t getting your email alerts or want to make sure you continue to receive your email alerts in the future, you can do something about it.

Contact the customer service department or the postmaster at the company that provides your email or Internet connection (ISP). Explain to them that the service you subscribe to is the service from which you wish to receive the email alerts. Ask them if they can whitelist our email address.

Sending address: If they ask for our address, give them the address in the “From” line of your most recent email alert, which is: noreply@palmbeachgroup.com.

Thank you for whitelisting our email address, and we hope you enjoy our service.

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